How to let us know about our services

We try to get things right first time, but to do this we need your help.
Halo Housing Association positively welcome and value compliments, complaints and comments and will use them to help improve our services.


We receive lots of compliments and it tells us what we’re doing right. This is used as valuable feedback to create a consistent level of service.


Everybody learns by feedback and we are no different and if we fail to meet our service standards, all we ask is the chance to share your experience enabling us to factor this into our service delivery.

Feedback Form

  • Please provide your feedback on the quality of our service
  • Do you have suggestions on what we can do to provide you with a better service?